Trends in Macroergonomics Applications for Improved Work Systems

Abstract

Macroergonomics is the subdiscipline of ergonomics that is concerned with the analysis, design, and evaluation of work systems. It means, macroergonomics focuses on harmonizing the organizational structure of a company and not only one workstation or one task, as microergonomics does. Macroergonomics is a top-down, middle-out, and bottom-up approach. In the top-down approach, the overall general work system structure may be prescribed to match the organization's sociotechnical characteristics. On the other hand, the middle-out approach focuses on the analysis of subsystems and work processes, which can be assessed both up and down the organizational hierarchy from intermediate levels, and also, up and down some changes may be done to ensure the work system design is harmonized. Finally, the bottom-up approach comprises an extensive participation of employees in the identification of problems. Currently, macroergonomics is considered an emergent subdiscipline, and there is the need to promote current theories and methods and propose new ones.