Management of Intercultural Relations in an Intercultural Organization

Abstract

The chapter aims to reflect on the management of intercultural organizational relations. It explains the transition of homogenous organizations into the culturally heterogeneous organization and compares multiculturalism with cross-culturalism in its ability to harmonize the principles of cultural diversity with universal ethical principles. It explores the process of creation of a third culture to foster understanding and acceptance among diverse teams. It attempts to establish the impact of intercultural interactions/relations on the effectiveness of a diverse team of individuals interacting in concert to achieve common goals. The work also underpins some analysis of the creation, development, and management of organizational intercultural capital. Finally, the emergence of the model of strategic management of an intercultural organization focused on learning and training for proper operationalization and implementation is proposed, and some challenges that could antagonize the teams are looked into and proposals are formulated.