Affiliation:
1. Oklahoma State University, USA
2. Brajarajnagar College, India
3. University of Tennessee at Martin, USA
Abstract
This chapter explores the people, process, and environment (PPE) approach within post-pandemic online education systems, beginning with foundational systems thinking concepts. It compares multiple systems thinking models, presenting the PPE model's straightforward way. PPE is a “back to the basics” prescriptive model that simplifies systems thinking and defines it as an optimization tool in online education. The study used the PPE approach and Quality Matters concepts as guidelines to analyze three case studies: a preK-12 online school, a degree college, and a corporate learning setting. Using open coding, the results identified commonalities across these reports, showing relationships between established associations to systems thinking principles and the need for more technological awareness, acceptance, and preparedness; improved readiness and adaptability of online systems; and increased learning management system utilization. The PPE model needs further grounded theory development to validate its application in diverse educational landscapes.
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