Affiliation:
1. Chitkara Business School, Chitkara University, India
2. Indian Institute of Foreign Trade, India
Abstract
The role, importance, and significance of innovation can't be overemphasized in this day and age. While innovators would like to work beyond constraints, the enhanced importance of using resources efficiently is fast fuelling the prospects of disciplined innovation in companies across industries. Studies have shown that the presence of constraints and limits actually spur innovation and can prove instrumental in guiding organisations towards enhanced profitability and greater market share. Using real-world case studies, this research emphasized the importance of disciplined innovation and proposed a framework to integrate this characteristic into the functional procedures and operational mechanisms of the company. The findings of the research suggest that constraining the creativity of innovators within the broader framework of accountability is the optimum approach towards achieving a perfect balance between creativity, innovation, and resource consumption to deliver superior customer experiences.