Affiliation:
1. Tezpur University, India
Abstract
In today's highly competitive global business environment, the efficient management of a “scattered” or “distance” workforce is critical for the success of any organisation. The purpose of this chapter is to look into how the debate on digital transformation and leadership has changed in recent years. The approach is mixed. The first section is a review of the literature on digital advancements in various sectors of the economy as well as new trends in virtual workforce management. The second section summarises the conclusions of empirical study based on interviews with managerial representatives from IT, operations, and sales. The study was conducted in Tier 1 cities in India. The results show that managers have adjusted into this new era of employee management from distant places and have undergone necessary training for skill development. However, the rising use of technologies has brought a new set of challenges that need to be dealt with.