Technological Innovations in Tourism Businesses

Abstract

Technological innovations are bringing major breakthroughs and radical changes in the way businesses function. These technological innovations are helping all the industries to smooth their functions and provide better experiences to the customers. The tourism industry is also witnessing tremendous improvements in technological innovations. The chapter aims to study the different types of technologies that have emerged in recent times in tourism businesses. This study is conceptual in nature and uses various secondary sources for data collection along with the study of various cases to comprehend the usage of technology. The study concludes in supporting the statement made by world's largest and nodal tourism organization, United Nations World Tourism Organization, that technology and digitization are emerging, disrupting, and affecting our lives in such a way that augurs the begging of the next generation industrial revolution.