A Discourse of the Underlying Concepts of Digital Transformation for MSMEs

Abstract

Digital transformation is a field of study that has been extensively studied in academic literature. Major topics that have been explored include its definitions, concepts, strategies, enablers, managerial and organisational capabilities, orientations, and digital literacy. Because digital transformation entails the transformation across all levels of an organisation, new business models and practices must be conjured. This chapter is composed with the aim of assessing and discoursing the relevance of digital transformation for the application of MSMEs. The scope of digital transformation encompasses various aspects and concepts for organisations that are useful to support MSMEs survive in developed and emerging economies. This chapter would also state the conditions necessary for digital transformation to occur, such as a degree of digital literacy is needed for proper understanding of digitised activities by both managers and employees, and efforts must be made to ensure equal access to technology as the phenomenon of digital divide is a hindrance towards digital transformation.