Assessing Student Experience of Online Learning and Identifying the Components and Activities Needed for Effective Online Learning Environments

Abstract

Online/blended teaching and learning practices are being implemented worldwide and gaining adoption among the students over the years to meet the demands of the changing environment. However, there is a need to understand whether the students are responding to this change and what their perception towards online/blended courses is. This study attempts to understand the student experiences, both good and bad, in blended/online learning and the components and activities they expect in an online learning environment. The study identifies critical success factors of effective online environment in higher education institutions and universities. To measure student experience and satisfaction, primary data of 1649 students were collected from different schools in higher education. The results of the study can be used by academics, corporate, and consumer fields to introduce innovative content and delivery strategies towards a student-centric approach, which would further increase student acceptance of online learning environments.