Business Transformation Projects

Abstract

This chapter inspects the role of psychology-based resistance (RPbR) in business or other types of transformation projects (simply the project) and establishes a new approach to organisational transformational psychology (OTP) that mainly analyses the causes of resistance to change (RtC) in projects. A project should be assisted by an optimal in-house organizational transformation framework that uses OTP for optimal educational curricula, transformation initiatives, ethical standards, heuristics, critical success factors (areas and indicators) evaluation, various types of standards, complex multicultural dispositions/local cultural specificities, project's optimal manager's profile, human resistance predictions and management, dynamic group communication, agile team collaboration/traditional team management practices, human resources (HR) activities, knowledge management system, and a dynamic decision-making system.