Leadership Through Critical Incidents in International Schools

Abstract

Schools outside of an English-speaking nation and delivering a curriculum in English have seen a rapid rise in numbers globally, more than doubling in the past two decades. As international schools have an ever-growing footprint, it is understandable that many would face situations or incidents of a critical nature, such as student or staff accidental death. International school leaders (ISLs) habitually rely on experience and knowledge to deal with incidents. This study defines critical incidents and aims to understand their nature and challenge. Scant literature exists on the nature of critical incidents occurring across intercultural settings. School leaders are often working in isolation and need to deal with critical incidents in a culturally diverse environment. In an environment where local parents and owners are increasing, it is intended that the findings presented will support and help prepare international school leaders.