Affiliation:
1. Başkent University, Turkey
2. Middle East Technical University, Turkey
Abstract
Rapid developments in digital technologies such as artificial intelligence and big data are changing how businesses run today. In order to improve the process and product quality, decision making, and management at operational, tactical, and strategic levels, emerging technologies need to be adopted by businesses. This chapter explores the utilization and awareness of blockchain, artificial intelligence, cloud computing, big data, and internet of things (IoT) technologies in e-businesses in Turkey with a survey study. From 46 data points, the results indicate that the most utilized two technologies are cloud computing and big data, with 82.6% and 67.3%, respectively. The least adopted ones are the IoT and blockchain technologies. The authors specified that the survey participants' awareness of the blockchain's potential usage areas in the e-business domain is considerably low.