The mHealth Application Quality

Author:

Gouri M. S.1,Gummalla Sridhar2,Muntha Raju3,Nagarajan M.4,Jothikumar R.2ORCID,Kumar K. R.5,Susi S.6

Affiliation:

1. Baselios Mathews II College of Engineering, India

2. Shadan College of Engineering and Technology, India

3. Nalla Malla Reddy Engineering College, India

4. Bharath Institute of Higher Education and Research, India

5. Don Bosco Institute of Management Studies and Computer Applications, India

6. Shadan Women's College of Engineering and Technology, India

Abstract

The mHealth apps have greatly changed the way patients access the healthcare industry. The purpose of the study was to examine whether the use of mobile health apps improves patient experience and behavioural intention. The authors used 179-outpatient experience questionnaire to survey patient experience. The U-test and H-test were employed to compare the different categorical characteristics between mobile health app patients. An examination gives resilient supporting the utilization of mHealth applications for improving patient experience. Versatile wellbeing applications show increasingly exact wellbeing data and straightforward clinical charge data. They likewise furnish patients with more chances to speak with doctors and may improve the connection among doctors and patients. Mobile health app patients in India were younger, better educated, living in urban areas, and had higher demands for specialists. In addition, mobile health app patients gave significantly moderate scores.

Publisher

IGI Global

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