CSR Wave

Author:

Tsene Lida1,Briana Maria2

Affiliation:

1. Open University of Cyprus, Cyprus

2. Panteion University, Greece

Abstract

A new wave of socially responsible business has appeared, putting shared value and social impact in the heart of their activities. In this context, the authors examine shared value as basic component of the new version of social responsibility. Can innovative CSR approaches act effectively in managing the most damaging impacts of a crisis as the loss of trust and credibility and restore a company's reputation through various positive spillovers? Just before Christmas 2017, Lidl Hellas announced a digital campaign, with a social impact with the hashtag #apotalidl. Every use of the phrase in the digital world shall buy 10 meals for people on need. Here we see a complete sidestepping of any issue of recognition focusing on the lasting social effects.

Publisher

IGI Global

Reference46 articles.

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4. BenoitW. L. (1995). Accounts, Excuses and Apologies, A theory of Image Restoration Strategies. New York: State University of New York Press.

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