Student Satisfaction and Academic Success With Mentoring

Abstract

In an increasingly competitive world, many universities have tried to improve academic performance, retention, and graduation rates by introducing online education or mentoring. Although researchers have explored university mentoring using qualitative methods, few have addressed the quantitative connection between student mentoring and academic performance. Four separate regression analyses using ordinary least squares (OLS) methodology for the continuous outcome variable SAP and binary logistic methodology for the binary outcome variable OTP, were performed on 19,869 responses to a survey. Positive linear relationships were found between both predictor variables and SAP. A positive relationship was found between satisfaction with the university and OTP; however, satisfaction with mentoring was not a predictor of OTP. The results of this study provided information based on quantitative analysis about the relationship between student satisfaction and student academic performance outcomes.