Optimizing Knowledge Management During Crises

Abstract

Given that a crisis is unexpected, there is often chaos and a lack of preparation. This makes it challenging for healthcare professionals to protect the population's welfare and keep their patients safe. To assist with the reassurance of well-being, they require relevant knowledge as new information about the crisis is discovered. The chapter analyzes the requirements, obstacles, and optimization of knowledge management systems during a healthcare crisis. This was done by examining the successes and challenges of knowledge management systems during past crises and creating recommendations for using health informatics to improve systems. The chapter sections will provide an overview of knowledge management systems for healthcare, the creation of systems, sharing of knowledge, the timing for exchange, and barriers and solutions. The chapter will discuss systems for treating patients and informing the public on how to stay healthy and prevent further harm.