Peer Coaching Groups as a Natural Space for Intergenerational and Lifelong Learning

Abstract

Intergenerational learning benefits both older and younger employees, as each has skills and experiences that are valuable to the other. Knowledge exchange within organizations is key to organizational effectiveness, and the exchange of knowledge within an intergenerational workforce cultivates both lifelong and intergenerational learning. This chapter reviews how peer coaching groups (PCG) facilitate intergenerational learning in organizations and the lifelong learning of an intergenerational workforce. To do so, it will bring together relevant past research and recent empirical evidence of the role of intergenerational diversity on the learning and growth of PCG participants. Further, the chapter describes the settings and approaches of several notable peer growth groups employed by organizations. The chapter provides an in-depth review of the opportunities PCGs provide for intergenerational and lifelong learning within organizations and research-based recommendations for effective implementation of PCG.