Jordanians Perceptions Regarding E-Government Ethical Issues

Abstract

Despite the benefits of e-government and the achieved progress, e-government concepts need some support based on its ethical perspective. The purpose of this paper is to present some important ethical issues that must be considered by e-government stakeholders when adopting such initiative. The objectives of this research aimed at exploring how ethical issues influence citizens' adoption, and the challenges for such issues. An empirical test was conducted utilizing 293 surveys to probe Jordanians perceptions regarding major ethical dimensions of e-government projects. It's concluded that e-government has potential to ensure its progress and success by being ethical. Results indicated also that three dimensions significantly predicted the intention to use e-government services: people with disabilities issues, privacy and security issues, and unemployment issues. The only predictor that failed to predict ITU was the environmental aspect of e-government projects. Conclusions and future work are stated at the end of this work.