Information Quality in Participatory Systems

Abstract

The study explores the impact of participatory systems on information quality using Abu Dhabi as a case study. Participatory systems are used for deciding social change to affect residents and citizens positively. The case study research method was used to examine information quality in a participatory system. Content of the participatory system was assessed for information quality and it was found to support theoretical claims that Abu Dhabi residents and citizens participate in building sustainable competition using participatory systems. The limitations of the study are found in its focus on a single application, the app CityGuard. Through examining the use of CityGuard, specific issues were recognized which allowed the definition of steps on how its use could impact social change more positively. This paper presents findings from the use of CityGuard as a public participatory tool.