Affiliation:
1. St. Lawrence College, Canada
2. Chitkara Business School, Chitkara University, India
3. Maharshi Dayanand University, India
Abstract
This chapter intricately explores the ever-changing terrain of the gig economy, delving into the intricate facets of knowledge management and its profound impact on bolstering the efficacy of business models. The chapter systematically scrutinizes the nuanced advantages and disadvantages of knowledge management within the gig economy, elucidating its potential to refine operational efficiency, stimulate innovative practices, and elevate the overall customer experience.The chapter culminates with a comprehensive synthesis of its findings and proposes avenues for future research, encompassing cross-cultural studies, longitudinal analyses,experimental methodologies, and the investigation of hybrid business models.Serving as an indispensable resource, this book chapter caters to the needs of researchers, corporate leaders,and policymakers, providing a holistic comprehension of the pivotal role played by knowledge management in navigating challenges and optimizing the myriad opportunities presented by the ever-evolving gig economy landscape.