Impact of Workplace Conflict on Job Satisfaction of Civil Aviation Authority

Abstract

The field of aviation is expanding quickly. Due to its advantages over other forms of transportation in terms of both time and passenger comfort, the quickly expanding aviation sector has begun to gain popularity. The purpose of the research is to examine how workplace conflict affects employees' job satisfaction and to determine the causes of conflict in the workplace and ultimately, its detrimental impact on job satisfaction. The primary methodologies of the study include a review of the literature already in existence and data gathering utilizing a questionnaire that was approved and distributed to a sample of supporters of the India Civil Aviation Authority for aircraft operation. Among the samples, which were chosen using the cluster sampling approach, 144 questionnaires in total were delivered. The Indian Civil Aviation Authority's Aircraft operation supporters provide the unique case study for this research article. The Indian Civil Aviation Authority's aircraft operation supporters as well as other professions in the same sector might explicitly use the findings.