Affiliation:
1. Institute of Technology and Science, Ghaziabad, India
Abstract
This chapter takes an in-depth seem at workplace conflict in the dynamic and safety-critical landscape of the aviation industry. It focuses on the unique challenges facing aviation professionals and addresses the origins and dynamics of conflict by examining the effects of communication breakdowns, hierarchical tensions, and stress-induced scenarios. From cockpit operations to air traffic control, real-world case studies provide insight into the nuances of conflict while offering practical strategies for resolving and mitigating them. The chapter concludes with a call for proactive actions and a culture of open communication to ensure the smooth running of aviation workplaces and advance the industry's commitment to safety and efficiency. Within the pages of this chapter, the chapter embarks on a detailed exploration of the intricacies surrounding workplace conflict within the dynamic and safety-critical domain of the aviation industry.
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