Human Resource Management as a Contributor of Total Quality Management

Author:

Christoforidis Christos1,Anastasiadou Sofia1

Affiliation:

1. University of Western Macedonia, Greece

Abstract

This research examines the critical role of human resource management (HRM) in improving and sustaining total quality management (TQM) initiatives within organizations. It suggests that strategic HRM practices are not purely supportive but are fundamental to the productive implementation of TQM efforts, steering to superior organizational performance and a sustainable competitive advantage. By analyzing the interplay between HRM and TQM, the study aims to identify specific personnel management strategies that contribute effectively to quality improvement processes and overall organizational excellence.

Publisher

IGI Global

Reference41 articles.

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