Technology Adoption Roadmap for Delivering Superior Services in the Healthcare Industry

Author:

Singh Nripendra1ORCID,Shalender Kumar2ORCID,Singla Babita2ORCID,Sharma Sandhir2ORCID

Affiliation:

1. Pennsylvania Western University, USA

2. Chitkara Business School, Chitkara University, Punjab, India

Abstract

The application of technology in the healthcare sector is rising by the day. This chapter specifically focuses on the utility of technology adoption for stakeholders in the healthcare ecosystem so that maximum advantage could be given to the underserved population. With a specific focus on the LLMs, AI, ML, and Blockchain, the study focused on the benefits of these technologies for the betterment of healthcare services. This is followed by the adoption roadmap for the technology tools with a special focus on the healthcare industry, technology developers, and policymakers. Combining these three important stakeholders will lead to better adoption of the technology tools in the healthcare sector with a focus on enhancing the efficiency and effectiveness of functional procedures and operational mechanisms of the industry. The conclusion and discussion sections towards the end discuss the important inside generated by the study and lay down the foundation for future developments that could mark the adoption of technology in the healthcare ecosystem.

Publisher

IGI Global

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