Towards Technical Empowering of Young Professionals Through Upskilling Programmes in South Africa

Abstract

This chapter assesses the effectiveness of the Professional Service Branch at the National Department of Public Works and Infrastructure in upgrading young, previously disadvantaged technical professionals. The sample framework was a case study of the Public Service Branch. It consisted of 10 participants, a number that is suitable for a qualitative research approach. The chapter found that capacity building is likely to assist young professionals in departments and organisations to achieve their goals and objectives. This can also improve the skilled labour and develop new talents through upskilling. The chapter therefore recommends the department of public works to create a digital environment where young professionals use the internet to deliver programme plans, manage risks, monitor, and report on programme progress against set targets. The chapter also recommends the Department of Public Works and Infrastructure should recruit more young people and capacitate them to avoid skills shortages.