Automated Star Rating Generation for Analyzing the Performance of Public Department

Author:

Sakthivel Mangalapriya1ORCID,Vennila S.1,Ilakkiya S. R.1,Malini S. V.1

Affiliation:

1. Vel Tech High Tech Dr. Sakunthala Dr. Rangarajan Engineering College, India

Abstract

In today's digital era, the role of social media cannot be overstated as it serves as a crucial platform for exchanging data and allows individuals to express their thoughts and opinions. One of the key procedures in this context is sentiment analysis, which involves analyzing the sentiments and polarity of people's thoughts to determine whether a post or comment has received positive, negative, or neutral feedback. This procedure plays a significant role in understanding the overall sentiment surrounding a topic or post. To improve accessibility and streamline operations, this team has developed a dynamic website that integrates various functionalities to enhance the sentiment analysis process. The system utilizes PHP and leverages the Instagram API, enabling them to gather real-time data from Instagram posts and comments. By doing so, they aim to enhance the accuracy of sentiment analysis, providing users with a comprehensive understanding of the sentiments expressed. The proposed system offers several benefits.

Publisher

IGI Global

Reference12 articles.

1. Bhagyashri Wagh, J.V. (2007). Wankhade Sentiment Analysis on Twitter Data usingNaive Bayes. International Journal of Advanced Research in Computer and Communication Engineering.

2. From Networked Nominee to Networked Nation: Examining the Impact of Web 2.0 and Social Media on Political Participation and Civic Engagement in the 2008 Obama Campaign

3. Dhar, S. (2018). Methods for Sentiment Analysis Computer Engineering. VIVA Institute of Technology, University of Mumbai, India.

4. Glassford, A. (2015)Multiclass Emotion Analysis of Social Media Posts. Stanford University.

5. Kumar, A. (2015). Emotion Analysis of Twitter using Opinion Mining Dept. of Computer Engineering. Delhi Technology University.

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