Talent Acquisition and Retention in Hospitality Industry

Abstract

The process of acquiring, developing, and retaining high-potential people is the primary emphasis of talent management, which is a strategic approach to managing human capital. Retaining talent comprehending the socio-demographic characteristics of an organization's workforce can assist in formulating tactics that are more successful in retaining people. The hospitality sector relies heavily on its employees, making talent management procedures vital to its success. As a service industry, the hospitality sector delivers a positive customer experience. Effective talent management practices are crucial for a hotel's performance because the quality of its personnel is directly proportional to the hotel's service level to greater success. The objective of the study is to explore the factors associated with talent management and evaluate the impact of the identified factors on employee productivity in the hospitality industry.