Affiliation:
1. Central University of Haryana, India
2. Langston University, USA
Abstract
Industry 5.0 is designed for intelligent and efficient machines. It will take into account the human cognitive abilities and inculcate them into machines. AI's role in finance involves the integration of machine learning (ML) technology with human intelligence to enhance money management, investment strategies, and financial security in banks and financial institutions. AI is transforming the customer experience by facilitating quicker and contactless interactions, including real-time credit approvals, while also bolstering fraud protection and cyber security measures. The banking sector is also incorporating AI, robotics, and other machine assistants for operational and process flow. In this chapter, meta-analysis will be used to find out that how much financial institutions and banking sector are adapting to the artificial intelligence and machine learning and whether they are ready for industry 5.0 or not.