Affiliation:
1. RATM, India
2. NSB Academy Business School, India
3. International Islamic University Malaysia, Malaysia
Abstract
In the present time, machine learning technologies are used for commercial purposes in many industries, not only the insurance sector. The insurance sector is essential to the global economy because it gives both individuals and corporations safety and financial stability. However, the industry is dealing with serious issues like increased competition, rising costs, and evolving consumer expectations. In order to overcome these problems, insurance companies are employing artificial intelligence (AI) technologies. In light of this, artificial intelligence is revolutionizing the industry in numerous ways as it provides insurers with new tools to increase productivity, save costs, and increase customer happiness. Additionally, the use of AI technology makes it possible to automate routine tasks, analyze data, and detect fraud, freeing insurers to focus on more complex and lucrative projects. As a result, AI can now provide more customized plans and premiums based on unique risk factors and historical data.
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