Building Culture for Sustaining Information Governance

Abstract

The chapter explains what information governance is and why it is important. The problem is identified that organizations know information governance is important but many fail to implement governance or do so poorly. The author questions why companies fail to recognize the benefit of a cultural approach to addressing this critical gap. The chapter introduces the concept that information governance is integral for every organization. The chapter provides insight into hiring, training, professional development, emotional intelligence, and soft skills to build a thriving organization. The chapter explores the need for a positive and dedicated approach to leadership. The chapter explores communication, operational efficiencies, board governance approaches, and examines compliance. Lastly, the chapter explores risk and why organizations must implement a risk management strategy. A conclusion summarizes the need for information governance to build a successful culture that adopts an information governance strategy to be successful.