Unlocking Insights

Author:

Singh Madhav Narayan1,B. Shanmuga Raja2,A. S. Anakath3,Kannadasan R.4,N Prabakaran4ORCID

Affiliation:

1. Shell India Markets Pvt. Ltd., India

2. Department of CSE, Kalasalingam Academy of Research and Education, Krishnankoil, India

3. Department of Computer Science and Engineering, Saveetha School of Engineering, Chennai, India

4. School of Computer Science and Engineering, Vellore Institute of Technology, Vellore, India

Abstract

The social media analytics, which relate to huge amount of data from various social media platforms, are used to understand an opinion from the written language such as tweets, chats, comments. In existing methods, the sentiment analysis on Xcorp (Twitter) was mostly used for emotion detection for the polling methods; and star ratings are used to see the response from people. In this model, using Twitter API to fetch the data and Naive Bayes model for classifying them. The tweets, retweets and comments are collected and processed with the positive, neutral, and negative responses from the user will be reflected for ethical considerations. The information obtained from this system is used in various applications like analysis of social media support for politicians, safety technology in social media, a review based on user response for a product, response from people or government for social or political issues (Hashtags), movies, etc. The system will help to visualize statistics to analyse people's responses to provide the most effective statistical tool for various industries.

Publisher

IGI Global

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