Digital Strategies for Modern Workplaces and Business Through Artificial Intelligence Techniques

Author:

Agrawal Anurag Vijay1ORCID,Bakkiyaraj M2ORCID,Das Simanchala3ORCID,Reddy C. M. Surendra4ORCID,Kiran P. B. Narendra5ORCID,Boopathi S.6

Affiliation:

1. Department of Electronics and Communication Engineering, J.P. Institute of Engineering and Technology, India

2. Department of Mechanical Engineering, Rajalakshmi Institute of Technology, Chennai, India

3. K.L. Business School, Koneru Lakshmaiah Education Foundation, Vijayawada, India

4. Department of Commerce and Management, International Institute of Business Studies, Bengaluru, India

5. School of Business and Management, Christ University, Bengaluru, India

6. Mechanical Engineering, Muthayammal Engineering College, Namakkal, India

Abstract

AI has significantly transformed human resources (HR) by enhancing recruitment, talent acquisition, employee engagement, performance management, learning, and HR analytics. This chapter explores the convergence of HR and AI, highlighting its potential to revolutionize modern workplaces. The recruitment processes have been enhanced by AI in HR strategies such as efficiently identifying top candidates and mitigating unconscious bias. Automated candidate screening, scheduling interviews, and answering frequently asked questions, improving the candidate experience have been done. The personalized learning and development initiatives, delivering targeted training programs, identifying skill gaps, and providing timely feedback have been facilitated. AI-powered systems provide real-time insights into employee performance metrics, enabling proactive feedback. By analyzing vast datasets, AI algorithms can identify patterns and trends, facilitating data-driven decision-making in performance evaluations and goal setting.

Publisher

IGI Global

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