The Right to Work in Light of Encroaching Automation

Author:

Danielsson Alicia1,Abdel-Haq Mohammed2

Affiliation:

1. University of Bolton, UK

2. University of Bolton, UK & Hume Institute for Postgraduate Studies, Lausanne, Switzerland

Abstract

Technologies have revolutionized industries by enhancing operational efficiency, fostering productivity, and creating new job sectors. For example, machine learning algorithms now facilitate predictive maintenance in manufacturing, reducing downtime and optimizing maintenance schedules. Similarly, AI-powered chatbots have revolutionized customer service by offering round-the-clock support, thereby transforming the role of human customer service representatives. Autonomous vehicles represent another breakthrough, poised to disrupt the transportation industry by affecting logistics, trucking, and ride-sharing services. This transformation, however, presents a dual challenge. While it drives economic growth and innovation, it also raises concerns about job displacement, the erosion of traditional employment opportunities, and the widening gap between skilled and unskilled workers. The rapid pace of automation has ignited a crucial debate on the future of work, emphasizing the need to balance technological benefits with their impact on employment and workers' rights.

Publisher

IGI Global

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