Consumer Risk Perception Towards Cybercrimes and E-Commerce

Abstract

The concept of this chapter is to review the literature for a research gap on risk perception among online consumers and the intention for online purchases in Malaysia. Online platforms and digital payments make online shopping easier. During the year 2020 - 2021, online shopping had become increasingly active with the spike of the novel coronavirus pandemic. Online users who share their personal information online are most likely getting into the scammer's trap. Malaysia executed the national cyber security policy to defend the country's critical national information infrastructure. Financial awareness among online users plays a crucial role in fighting cybercrime. Digital guardianship should exist to prevent irresponsible parties from taking advantage. The routine activity theory has been proposed to explain the phenomenon whereby the offender makes the selection to commit a crime based on an online shopper as his target and the guardianship.