Chatbots in Academic Literacy Exploring AI in Education

Abstract

Chatbots have emerged as innovative tools with the potential to significantly impact academic literacy skills across various domains. This study investigates the impact of chatbots on academic literacy skills across four domains: source evaluation, writing, critical thinking, and accessibility. Comparative analysis of Google Bard, Microsoft Bing Chat, and QuillBot reveals distinct features. Bard excels in source evaluation, offering robust fact-checking and citation assistance. It also provides comprehensive writing support and tools for critical thinking. Moreover, Bard offers personalized, accessible support, including 24/7 availability and language learning assistance. Bing Chat and QuillBot offer limited features compared to Bard. Overall, chatbots show promise in enhancing academic literacy, particularly in source evaluation, writing, and critical thinking skills.