Navigating the Fourth Industrial Revolution

Abstract

Artificial intelligence (AI) has become an integral component in organizational processes, generating several business models that have revolutionized the way companies operate. These advancements have the potential to enable organizations to respond with more agility, achieve greater productivity, and provide superior stakeholders experiences. To provide a more proactive and pragmatic perspective, this chapter explores the current state of data-driven business intelligence systems within the realm of socio-technical organizations. The findings offer an early glimpse into how AI has become a key catalyst for innovation and success in socio-technical organizations, offering benefits ranging from operational agility to improved experience. Furthermore, for the future, understanding and effectively implementing data-driven business intelligence systems is crucial to staying competitive in today's business environment.