Affiliation:
1. Manipal Academy of Higher Education, India
2. Birla Institute of Technology, India
Abstract
To identify the performance pattern, keyword cluster appearance and thematic development of blockchain adoption in the hotel industry from the literature published in the Scopus database since 2018. The PRISMA pattern was followed for the inclusion and exclusion of data. The data was extracted from the Scopus database since 2018. Initially, 93 data appeared in the search and after refining the dataset bibliometric analysis was performed for 48 documents. Bibliometrix (Biblioshiny), an open-access software, was used to analyse the data. The keyword clusters that appeared are “Luxury augmented experiences”, “Experiential hospitality”, “Decentralised hospitality solutions”, and “Secure AI ecosystem”. Bibliographic coupling analysis (BCA) generated four major themes - “Impact of technologies in hospitality and tourism”, “Technological transformation in hotels”, “Bitcoin and blockchain in hotels”, and “Security solutions and blockchain”. The adoption of blockchain technology can play a pivotal role in achieving the Sustainable Development Goals – 9.