Extenuating Digital Transformation-Reference-Cited by-同舟云学术

Extenuating Digital Transformation

Published:2024-08-16 Issue: Volume: Page:257-274
ISSN:2475-6547
Container-title:Advances in Hospitality, Tourism, and the Services Industry
language:
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Author:

Manoharan Geetha¹^ORCID,Ashtikar Sunitha Purushottam¹,Kumar Sanjeev²^ORCID

Affiliation:

1. SR University, India

2. Lovely Professional University, India

Abstract

Technology benefits hotel visitors by digitizing hotel management and improving tourist efficiency, revenue, and sustainability. Digital technologies customized and engaged guests. Phone check-in, keyless access, interactive in-room amenities, and AI-powered services anticipate needs, increase convenience, and create unique experiences. Brand loyalty and goodwill increase. Digital tools automate tedious operations, enhance resource allocation, and simplify procedures. Hotel efficiency, visitor pleasure, and income all improve with digital technologies. Distribution channel optimization, predictive analytics, and dynamic pricing boost hotel RevPAR. Earnings rise with competition. Hotels save energy and waste using digital technologies. Hotel energy savings come via smart building, IoT, and energy-efficient innovation. Environmentalism and carbon reduction are presented. Hotels meet rules and customer expectations. ICT changes hotels. This increases tourism enjoyment, efficiency, revenue, and sustainability. Digital transformation may benefit hotels.

Publisher

IGI Global

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