Critical Success Factors (CSFs) of Industry Centre of Excellence (ICoE) Performance at Majlis Amanah Rakyat (MARA) Technical and Vocational Education

Author:

Razali Rozita1,Ismail Syuhaida2,Fathi Mohamad Syazli2ORCID

Affiliation:

1. Majlis Amanah Rakyat (MARA), Kuala Lumpur, Malaysia & Universiti Teknologi Malaysia, Malaysia

2. Universiti Teknologi Malaysia, Malaysia

Abstract

Industry collaboration between technical and vocational education and training (TVET) institutions and industries is essential for Malaysia to reach 35% of its labour force being high-skilled workers. Hence, this chapter will identify the challenges that obstruct ICoE from performing at MARA institutions and propose the critical success factors (CSFs) of ICoE's good performance as per industry standards at TVET institutions. The systematic literature review (SLR) reveals that the management of the ICoE is confronted with significant obstacles, primarily stemming from diverse organisational approaches that can potentially complicate the functions of the ICoE. In addition, the talent in the focus area of ICoE is among the CSFs to ensure ICoE performance's success. Therefore, to ensure the successful performance of ICoE, TVET institutions have to prepare the expertise and choose the focus area wisely before establishing ICoE to attract industries collaboration.

Publisher

IGI Global

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