Affiliation:
1. Krakow University of Economics, Poland
2. Utkal University, India
Abstract
AI has become an indispensable tool for businesses seeking to enhance the employee experience. Businesses that implement it can increase employee satisfaction, enhance customer service, and decrease cost per employee served – ultimately adding significant business value. Artificial intelligence instruments can improve employee experiences across several areas: recruitment, onboarding, training, and performance management. Furthermore, this use case will profoundly impact customer experiences overall.
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