Relationship of Digital Technology Adoption on Sustainability Performance

Abstract

This chapter explores the relationship between digital technology adoption and sustainability performance. The adoption of digital technologies in various sectors has the potential to enhance economic competitiveness while also promoting sustainability. This study examines the impact of digital technology adoption on sustainability performance by considering factors such as cost, reliability, quality, energy consumption, and carbon emissions. The research emphasizes the need for a systematic approach throughout the entire product lifecycle, including concept development, design, manufacturing, delivery, and supply chain management. The study also highlights the importance of communicating sustainability achievements and commitments in the tourism and hospitality industry. The research aims to fill the gap in understanding the underlying mechanisms and mediating factors that drive the relationship between digital technology adoption and sustainability performance, providing valuable insights for businesses, policymakers, and industry stakeholders.