Holistic Approaches to Workplace Health and Wellness

Abstract

This study proposes a comprehensive consulting approach for the New York City Department of Health and Mental Hygiene (NYCDHMH) to improve workplace well-being. This study investigated how the COVID-19 pandemic affected workers' well-being and how to alleviate their fears. The paper proposes a management change strategy using archetypes and system theory. NYCDHMH has the resources to create and implement a workplace well-being program, thanks to the research. The data helped identify knowledge, resource, and procedure gaps that may impede progress. Archetypes revealed and clarified work environment perceptions and interactions of the organizational structure of the NYCDHMH. The organizational framework, operational methodologies, and protocols were assessed using system theory to identify potential shortcomings. The study will propose a butterfly effect-based learning institution to address organizational transformation communication, collaboration, and decision-making issues. Broad perspectives were provided to NYCDHMH to launch a successful employee well-being program.