Affiliation:
1. Scuola Superiore Sant'Anna, Italy
Abstract
Within the AI academic realm, the burgeoning significance of mental healthcare has prompted global governments to prioritize comprehensive mental health programs. Recent data underscore the heightened importance of mental health relative to physical well-being. Nevertheless, the concept of mental health recovery has only recently gained substantial attention, especially in the COVID-19 pandemic. However, few studies investigated the role of AI in mental health. This chapter investigates the question: “How can AI make mental healthcare more accessible during emergencies like the COVID-19 pandemic?” To grapple with this research question, the chapter employs a single-case study approach centered on Headspace, a company leveraging AI to revolutionize mental healthcare accessibility. The case study analysis reveals the AI therapy's transformative power in addressing these needs innovatively while maintaining scientific rigor. The chapter concludes by proposing a novel framework for AI therapy.
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