Business Technology Transformation

Abstract

This chapter highlights how crucial it is to explore the use of AI applications in businesses nowadays, analyze how AI is being utilized to drive digital transformation, and what that means for the business environment going forward. Additionally, it evaluates the advantages and difficulties of AI as it relates to corporate technology change. Data were collected and analyzed from different scholarly sources, such as books, articles, and websites. Study findings claimed that the application of AI has grown significantly across a range of sectors, including manufacturing, telecommunications, healthcare, banking, education, retail, and e-commerce. Simplifying procedures, facilitating better decision-making, and increasing productivity are just a few of the ways artificial intelligence (AI) is thought to have significantly improved company operations. By leveraging AI's full potential, businesses can rise to a more advantageous position in the market, foster creativity, and innovation, increase productivity, and provide better customer experiences.