Performance Management Process

Abstract

This chapter explains the critical aspects of employee performance evaluation, highlighting its importance in aligning individual goals with organizational objectives to foster development and productivity. It explores traditional and modern performance evaluation methods, including the checklist method, essay appraisal method, rank order method, paired comparison method, and critical incident method, alongside contemporary approaches like management by objectives (MBO), behaviorally anchored rating scales (BARS), and computerized performance monitoring (CPM). The chapter also emphasizes the crucial role of evaluators, while discussing evaluator training methods and the different forms of evaluation interviews they conduct. The chapter further elaborates on strategies to enhance employee participation in evaluation interviews, aiming to promote a culture of continuous improvement and organizational excellence. Through comprehensive analysis and practical examples, this chapter provides a detailed understanding of effective performance evaluation methods and practices.