Affiliation:
1. M.S. Ramaiah Institute of Management, India
Abstract
Over the past few years, the COVID-19 pandemic has severely impacted organizations' working culture. Many organizations have gone into transformations to manage their workforce remotely and obtain the best out of the situation. To an extent, this model has yielded results in a few industries in which coming to the workplace need not be a constraint, but a few other industries suffered huge losses. The post-pandemic scenario has brought more unexpected challenges in the workplace in terms of quality of employee engagement and the increased distance in in-person work environments. The multigenerational workforce is a common scenario in large-scale organizations with a good amount of legacy. Handling such challenges requires a great understanding of the field data and doing analytics to derive some insights used to make meaningful decisions.
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