Determinants and Influences of Information Systems Integration in a Public Higher Education Context

Abstract

In this study, the authors used the technology-organization-environment (TOE) framework and DeLone and McLean's upstream information systems (IS) success model to construct and test a model that describes IS integration and its determinants and influences. The researchers modified the TOE model to include business and knowledge factors. Using a cross-sectional research design, they distributed survey questionnaires to participants at a Malaysian public higher education institution. The authors analyzed the data using partial least squares structural equation modelling. The results suggested that IS integration influences system quality and information quality positively. Contrary to extant findings, only knowledge, environmental, and business factors determined IS integration directly. The authors discuss the implications of these results for IS integration and future research.