ERP Implementation Projects in Asian Countries

Author:

Dezdar Shahin1

Affiliation:

1. Amirkabir University of Technology, Department of Industrial Engineering and Management Systems, Tehran, Iran

Abstract

This research studies critical success factors that influence the ERP implementation project in a Middle-Eastern country, namely Iran and compares the results with findings in a country in East Asia, namely China. A survey questionnaire was distributed to Iranian organizations with ERP systems. A total of 384 responses were collected and analysed using the Structural Equation Modelling. Findings are then compared, with the enterprises of China, to check for the similarities & differences. The outcomes showed that ERP implementation success in Iran is influenced by Top Management Support, Project Management Program, Organizational Culture, User Education & Training, ERP User Involvement, ERP User Characteristics, ERP Software Suitability, ERP Information Quality, ERP System Quality, ERP Vendor Quality. The central aim of the current research is to understand the most significant factors of ERP project success that help adopting companies to realize the benefits of ERP implementation.

Publisher

IGI Global

Subject

Management of Technology and Innovation,Information Systems and Management,Organizational Behavior and Human Resource Management,Strategy and Management,Communication,Management Information Systems

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