Differential Effects of Renqing and System on Employee Work Quality

Author:

Xie Bijun1,Ngan Sue Lin2,Li Min3,Xiao Fangbin4

Affiliation:

1. Graduate School of Business, Universiti Kebangsaan Malaysia, Malaysia

2. Universiti Kebangsaan Malaysia, Malaysia

3. Jiangxi University of Finance and Economics, China

4. Gannan Medical University, China

Abstract

This article investigates how Renqing and the system affect employees' work quality in Chinese culture. The leader-employee matching questionnaires were gathered using data from businesses in China's Beijing, Shanghai, Guangdong, Jiangxi, and Yunnan provinces. The article then uses an empirical analytic method to analyze the data. It uses SPSS25.0 software to process data. The results indicate that the three dimensions of emotion relationship, resource relationship, and norm relationship have an equal impact on the quality of work enjoyment; the system has no substantial effect on employees' work quality, but it regulates the impact of Renqing on work quality. If a Chinese company wants employees that produce high-quality work, the article's conclusions suggest that Renqing should be considered. In the meantime, the company should increase its efforts to improve the efficiency of its system.

Publisher

IGI Global

Subject

Strategy and Management,Computer Science Applications,Human-Computer Interaction

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