Affiliation:
1. University Mohammed V Souissi, Morocco
2. University Mohammed V Agdal, Morocco
Abstract
The works of Leibenstein emphasize the existence of x-inefficiency in organizations that explains why firms apparently identical, with the same composition of the workforce and the same technology, are able to realize very different performance. On the basis of Leibenstein and Maital (1994), this chapter presents the sources and reasons for the persistence of x-inefficiency by mobilizing the organizational learning theory and by determining the possible strategies for the correction or the elimination of x-inefficiency by using games theory. Moreover, the establishment of a favorable climate for learning can promote knowledge transfer, which in turn helps to improve innovation, and consequently, achieving organizational efficiency.
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