Affiliation:
1. Universidad Rey Juan Carlos, Spain
Abstract
According to User-Centered Design, computer interactive systems should be implemented taking into account the users’ preferences. However, in some cases, it is not easy to apply conventional Human-Computer interaction evaluation techniques to identify the users’ needs and improve the user-system interaction. Therefore, this chapter proposes a procedure to model the interaction behaviour from the analysis of conversational agent dialog logs. A case study in which the procedure has been applied to model the behaviour of 20 children when interacting with multiple personality Pedagogic Conversational Agents is described as an illustrative sample of the goodness and practical application of the procedure.
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